Sean Burke, Testimonial
As an Adult education Service that’s funded through a Government grant we are dependent on a robust and flexible Management Information System. Given the range of reporting were are required to undertake e.g. for Ofsted, the ESFA and for reporting to various committees in the Council TERMS has provided an excellent tool to meet our requirements and expectations. In March this year we were inspected by Ofsted and unlike previous years were data had been an issue we were able, on the first day, to confirm our data matched that of the Lead Inspector. It would be fair to say I was confident anyway – not in a blind trust way either!
As a result of more effective interrogation of data we have been able to plan activity that has reached our target groups more effectively and is evident by the increased numbers of learners from the boroughs priority areas which has improved from 32% in 2015/16 to 46% this year. It may be this is a result of more accurate reporting however and importantly it is confidence in the system and the results that are supporting the services improvement and progress over the past two years.
Our relationship with West March has been excellent from the outset. When we have required support they have been responsive and on the very few occasions they have not been able to provide a solution immediately they have within a short period of time. I consider this a true collaboration with the sharing of ideas as to how to develop the system further. In many respects, and as a result of this working relationship, TERMS has more of a feel of a bespoke system.
Sean Burke, Continuing Education Service, Stockport